Returns & Exchanges

Returns Policy

If you are unhappy with your purchase, return it to us for an exchange or a full refund, to:

Ameerah, Unit 24 Ashville Trading Estate, Ashville Way, Whetstone, Leicestershire, LE8 6NU. UK.

1. Please enclose a copy of the delivery note with your returned goods. 

2. Please follow the instructions on the “RETURNS FORM” and write clearly EXCHANGE (with size, colour, style you would like in replacement) or REFUND. 

3. Your garments must be returned in the original packaging, unworn, unwashed and with the original labels or your Exchange/Refund will be refused. 

4. You are responsible for payment of the carriage to return any item. We strongly advise that you obtain proof of receipt (i.e. a signed for service) as Ameerah are not responsible for goods that your carrier fails to deliver. 

5. Sale items returned cannot be refunded. However we will issue a credit that can be used against a future purchase. Please note that all credits must be used against a purchase within 2 years.

Exchanges & Refunds

Please check the delivery upon receipt and inform us of any discrepancies within 2 days.

Refunds and exchanges will only be processed if the goods are returned within 14 days of receipt to:

Please note that garments that are bespoke, have been embroidered, personalised or are non stock items will not be refunded or exchanged.

If you wish to exchange and item please enclose a payment of £5.50 to cover delivery and admin. 

If you have any queries please call on 0116 284 7025 or e-mail: info@ameerah.co.uk

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